Terms of service

Website Operator

This website is owned and operated by Luxe Honey Limited. All references throughout this site using “we”, “us” and “our” shall refer to Luxe Honey Limited. By accessing this website and using all related information, tools and services, you agree to accept and comply with all terms, conditions, policies and notices set forth on this site.

By browsing our website and placing any order with us, you enter into our service agreement and accept the binding terms and conditions stated herein, together with all referenced policies and linked provisions. These Terms of Service apply to all site visitors, browsers, suppliers, customers, merchants and content contributors without limitation.

Please review these Terms carefully before using our website. Your access to and use of any part of this platform constitutes acceptance of these Terms. If you do not agree with any part of this agreement, you are not authorized to use our website and services. All site offerings shall be governed solely by these Terms of Service.

Any new functions or tools launched on our store shall also be subject to these Terms. We keep the right to update, amend or replace any content within these Terms at any time by publishing revisions on our official website luxe-honey.com. It is your responsibility to check this page regularly for updates. Continued use of our website and services after changes are posted will be deemed acceptance of the revised Terms.

Our online store is hosted by Shopline Inc., which provides professional e-commerce technical support enabling us to display and sell products to customers worldwide.

Online Store Eligibility

By agreeing to these Terms, you confirm that you have reached the legal age of majority in your state or residential province. If you are an adult, you also confirm that you authorize any minor dependents under your care to use this website.

You may not use our products and services for any illegal or unauthorized activities. While using our platform, you must abide by all local laws and regulations, including but not limited to intellectual property and copyright laws.

You are prohibited from uploading or transmitting worms, viruses or any destructive computer code that may affect network security. Any violation of these Terms will result in immediate suspension or termination of your service access.

General Terms

We reserve the right to refuse service to any user at our sole discretion and for any reasonable reason.

You acknowledge that non-payment related content you submit may be transmitted over open networks without encryption, including cross-network transmission and adaptive adjustment to match technical connection requirements. All credit card payment information is fully encrypted during transmission.

You may not reproduce, copy, duplicate, resell or commercially utilize any part of our website, services or platform resources without our prior written approval. Section headings in this agreement are for reading convenience only and shall not limit or alter the legal interpretation of these Terms.

Information Accuracy & Timeliness

We do not warrant that all content displayed on this site is completely accurate, complete or up-to-date. All materials are provided for general reference only and shall not be used as the sole basis for decision-making without verifying official and more precise sources. Your reliance on site information is at your own risk.

This website may contain historical archived content which is not real-time updated and for reference only. We retain the right to adjust site content at any time, but are not obligated to actively update outdated information. You are responsible for regularly checking our website for content changes.

Service & Pricing Modifications

Product prices are subject to adjustment without prior notice.

We reserve the right to modify, suspend or discontinue any part of our services at any time without advance notification.

Products & Services

Some products sold on our platform are exclusively available online only, with limited stock quantity. All returns and exchanges shall be handled strictly in accordance with our official Return Policy.

We make every reasonable effort to display product colors and pictures as accurately as possible. However, we cannot guarantee that all device monitors will present identical color displays.

We reserve the right to restrict product sales to specific individuals, regions or jurisdictions on a case-by-case basis. We also have the right to limit purchase quantities for any item. All product descriptions and pricing may be revised at any time without notice. We may discontinue any product at any time. Any product offer shall be automatically invalid where prohibited by local law.

Billing & Account Information

We reserve the right to reject any customer order. We may limit or cancel purchase quantities per person, per household or per order, including orders using the same account, credit card or shipping address. If we modify or cancel an order, we will notify you via the email or contact number you provided during checkout.

You agree to provide valid, accurate and complete account, billing and purchase information. You shall promptly update your email, credit card details and other personal information to ensure smooth transaction processing and normal contact communication.

Optional Third-Party Tools

Our website may provide access to third-party tools over which we have no control, supervision or modification rights.

You agree that we provide such third-party tools on an “as is” and “as available” basis without any warranty or endorsement. Your use of third-party tools is entirely at your own risk. You should independently review and accept the third party’s own terms before using their services.

Any new functions or services launched on our website in the future shall also be governed by these Terms of Service.

Third-Party Links

Our platform may contain content, products and services provided by third-party providers. External links on our site may direct you to independent websites not affiliated with us. We are not responsible for the content, accuracy and privacy policies of those external sites. All complaints and inquiries related to third-party products should be addressed directly to the relevant third party.

User Submissions & Feedback

If we invite you to submit creative content, comments, suggestions or plans, or you voluntarily send us any feedback via online message, email or mail, you grant us the permanent right to edit, publish, distribute, translate and use such content in any form without restriction. We are not required to keep your feedback confidential, provide compensation or reply to every submission.

You warrant that your comments and submissions will not infringe third-party copyright, trademark, privacy or other proprietary rights, and will not contain illegal, defamatory, abusive, obscene content or harmful computer code. You may not use fake email addresses, impersonate others or mislead us regarding the source of your feedback. You bear full responsibility for the content you publish.

Personal Data Protection

Any personal information you submit on our store is governed by our official Privacy Policy.

Errors & Corrections

Site content may occasionally contain typographical errors, inaccuracies or omissions involving product descriptions, pricing, promotions, shipping fees and stock availability. We reserve the right to correct such errors, update information or cancel related orders at any time without prior notice, even after your order has been confirmed.

Prohibited Usage

You are forbidden to use our website and content for the following purposes:

Unlawful activities; inducing others to participate in illegal acts; violating local, national or international regulations; infringing intellectual property rights; harassment, discrimination, insult or defamation based on race, gender, religion, age and identity; submitting false information; uploading virus and malicious code; collecting other users’ personal data; spamming, phishing and web scraping; obscene and immoral behavior; interfering with website security functions.

We may terminate your access to our website and services immediately if you violate any of the above prohibitions.

Subscription Terms

By joining our subscription service, you confirm that you have read, understood and agreed to all the following terms.

Subscription Overview

The subscription service covers designated products and services. Subscription fees will be automatically charged at the start of each billing cycle.
Payment Rules

The subscription adopts recurring monthly billing. After each cycle ends, the subscription will auto-renew under the same terms unless you or our company cancel the service. You may cancel auto-renewal anytime by contacting our customer support via email or phone.
Payment Requirements

You must provide valid credit card or payment details, together with accurate full name, address, postal code and phone number. By submitting payment information, you authorize us to charge all applicable subscription fees automatically. If auto-payment fails, you will receive an electronic invoice and must complete manual payment before the due date.
Coupon Benefits

After joining the subscription, a $9.9 VIP membership fee will be charged in the first month, and a $20 store coupon will be issued to your account starting from the second month. You may cancel your subscription by email anytime if you disagree with the terms. The coupon is valid for all products at our official store luxe-honey.com.
Subscription Cancellation

You may cancel your subscription at any time, provided the cancellation is completed before the next billing cycle starts. Early cancellation may affect subsequent coupon eligibility.
Billing & Coupon Time

Subscription fees are charged at the beginning of each cycle; coupons are issued in the second month after subscription takes effect.
Privacy Agreement

Your use of the subscription service means you accept our Privacy Policy regarding data collection and protection.
Liability & Refund Rule

Within the scope permitted by law, we shall not be liable for any losses arising from the subscription service. Subscription fees are non-refundable once successfully charged unless otherwise specified.
Term Updates

We reserve the right to modify subscription terms with prior notice. Revised clauses take effect once published online.
Governing Law

This subscription agreement shall be governed by applicable local law.

By completing a purchase and clicking the “Buy” button, you fully accept all subscription rules including payment and cancellation terms. Please contact our support team if you have any questions.

Our brand does not authorize any individual influencers to promote our products on Facebook or other social platforms.